A study published today has shed light on HR professionals’ views on the causes of grievances in the workplace. The study, conducted by London law firm Speechly Bircham and King’s College London, quizzed HR managers on grievance procedures and what caused grievances to be lodged.
Nearly forty percent of HR professionals blamed bad relationships between employees and line managers as the main cause of grievances lodged last year. This is up from only 1% in 2008. HR professionals also report that the onset of the recession seems to have contributed to harassment and bullying, which has doubled to being the cause of 30% of grievances last year.
The authors of the study commented that management have had to be tougher during the recession and obviously conditions have become more stressful for all staff. The heightened need for people to look out for themselves has perhaps caused a breakdown in relationships between senior management, middle management and general staff. Methods recommended to try and reduce the filing of grievances include training managers in effective leadership and management, and better communication generally between employees, focused on motivation and team building.
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